Shipping

For a VAT refund in the context of an Intra-Community Delivery, the following procedure applies (according to Belgian ‘Btw-wetboek artikel 39bis’):

1. Payment needs to be done in full to us
2. The following documents have to be provided no later than the 10th day of the month following the delivery:Either: two non-contradictory documents of category 1 (see below) that have been issued by two parties that are independent of each other, being either the transporter or the receiver.Or: one non-contradictory document of category 1 and one non-contradictory document of category 2 (see below) that vouch for the transport and have been issued by two parties that are independent of each other, being either the seller or the receiver.
3. We will refund the applicable VAT to the bank account or credit card used for the purchase.

Category 1:

• A signed CMR document or a signed CMR freight letter
• A bill of lading (B/L or BOL)
• An invoice issued by the transporter of the goods

Category 2:

• An insurance document of the transport or bank documents that proof the transport of the goods
• Official documents issued by a public instance, e.g. by a notary that vouches for the receipt of the goods in the country of the receiver
• A receipt by an authorised warehouse keeper in the country of the receiver that proofs the storage of the goods in that country

All items can be picked up at our main office location:

Kardinaal Mercierstraat 20
8000 Bruges, Belgium

Private parking is available for cars and vans.

Larger trucks can temporarily park outside our entrance on the side of the street. Please do not forget to place your parking disc.

We are open for pickup on the following days:

Tuesday 10 am – 5 pm
Thursday 10 am – 5 pm
Friday 10 am – 3 pm

If you would like to pick up outside of these hours, please let us know by mail or telephone. We’re usually often
It is also possible to schedule a pickup directly online.

All items can be picked up the first working day after the auction. The actual shipping time depends greatly on the chosen transport company and their planning. It is a good idea to inform yourself about transit times when requesting a quote.

All items will be handed over unpacked.

All goods are due to be collected within 30 days after the first auction day.

If you do not pick up your items on time, we will charge you a fixed storage fee of €10 per lot per week.

If you are not able to pick up your items on time, you will be charged a fixed storage fee of €10 per lot per week.

Yes. Please make sure to inform us ahead of his/her arrival by sending a mail to [email protected] or filling in our ‘Authorization Form’.

Absolutely. Please make sure to inform us ahead of his/her arrival by sending a mail to [email protected] or filling in our ‘Authorization Form’.